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 Mandate Factory

Frequently Asked Questions

ClosedImplementation
  • Which options should I activate in System Administration?
  • What do I need to set up in Service Manager?
  • Which data must I create in Contract Manager?
ClosedMandatory Setup
  • What is a SEPA Creditor ID (ICS)?
  • How to create ICS?
  • How to import ICS?
  • How to modify and delete ICS?
ClosedOptional setup
  • How to create UMR (Unique Mandate Reference)?
  • How to manage Mandate Life Cycle?
  • How to create Filters?
  • How to group Mandates?
  • How to include external documents to mandates?
  • How to edit and customize mandate PDF files?
ClosedDebtors Management
  • How to use Third parties from Payments as debtors?
  • How to create Debtors or modify existing ones?
ClosedMandate Management
  • What are the potential Life Cyles for Mandates?
  • How to create Mandates?
  • How to import Mandates?
  • How to import Mandates from local format files?
  • How can I include the debtor signature on a mandate?
  • How to activate Mandates?
  • How can I automatically import and activate a signed mandate?
  • How to modify Mandates?
  • How to cancel, revoke or close Mandates?
ClosedReporting and Audit
  • What is the Mandates Ledger?
  • How to view Mandates History?
  • How to create Mandates - SDDs Links?
  • How to view Mandates - SDDs Links?
  • What are the Debtors Reports?
  • How to add Export Templates?
  • How to export Mandates?
  • How to export ICS?
  • How to set up Notification Contracts?
  • How to create Alerts on Mandates?
  • How to create Debtor Alerts?
  • How to duplicate Core Mandates as B2B Mandates?

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