Debtor Alerts
This type of alerts enables you to send automatically to the debtor a notification including the mandate PDF file, when the mandate status changes to Pending for Debtor Signature.
In Administration module of Sage XRT Online Banking, open the Debtor Alerts tab from the Notifications and alerts menu to view the Alert List.
Click Add Alert to access the creation form.
Click the More options links to customize the message to send to the Recipient Groups.
In Service Manager, the scheduled task DEBTORS – Sending Mandates is responsible for sending this alert type.