End of Mandate Cycle

Canceling Mandates

  1. Open the Mandates tab from the Modification menu to display the Mandate List.
  2. Select the mandates to cancel and click Cancel Selection.
  3. Enter the cancellation reason and click OK.

Only the Disabled mandates are canceled.

Revoking Mandates

  1. Open the Mandates tab from the Modification menu to display the Mandate List.
  2. Select the mandates to revoke and click Revoke Selection.
  3. Enter the revocation reason and click OK.

Only the Disabled mandates are revoked.

Closing Mandates

Manual Closing

Open the Mandates tab from the Modification menu to display the Mandate List.

Select the Canceled or Revoked mandates and click Close Selection.

Automatic Closing

Mandates are automatically closed in these cases:

  • When the transaction based on a single mandate reaches its final status, with the following reason Automatic Closing of a Single Mandate.
  • for the last final-status Transaction based on a recurrent Mandate with the following reason: Automatic Closing of a Recurrent Mandate
  • if a Mandate has not been used to create Transactions for 36 months, with the following reason: Automatic Closing of a Lapsed Mandate

Mandate Expiration

The mandate expiration is managed through a scheduled task searching for the mandates that have not been used for a given period (36 months). This task manages the sending of the alert X days before the mandate expiration.

Alert Settings:

  • Number of Days
  • Recipient Groups (Administration)

Scheduled task arguments:

  • MONTHCLOSE: mandates expire if they are not used for X months.
  • DAYSBEFORE: message sent X days before mandate expiration.
  • NOTIFCNT: Entity1 Alias - Alert Recipients Groups Alias (Administration) / Entity2 Alias - Alert Recipients Groups Alias (Administration)

E.g.:

MONTHCLOSE:36;DAYSBEFORE:5;NOTIFCNT:HOLDING-MB/FI0-LD